#XE MONEY TRANSFER UPDATE#

#XE MONEY TRANSFER UPDATE#

You’ll see an option for Your mobile number and clicking the pencil icon will present you with the option to update your phone number. In the app, click the Profile icon and then select View Profile to access your details. It’s easy to make this change in the app or on our website and can be done in a matter of minutes. Your phone number is a key form of identification in this process and there may be a time when you wish to change the number you use for this. We use 2-factor authentication to keep you and your money as safe as possible. Please check that the phone number on your account is correct to ensure we send the code to the right number.ĭon’t worry – if you forget your password or change your phone number then you will still be able to access your account, simply follow the instructions we provide. This means that we can confirm it is you, increasing the security of your account. It’s easy to do, and the instructions will be clear on the website for you. We will ask customers in the UK and Europe to verify a code at login, which we will send in a message to your phone. What does 2FA mean for me and my transfers with Xe? This tells us that it really is you trying to complete a certain action. This means, for example, you could access your account using your login details and confirmation of a code sent through to your phone. This could be any combination of two out of the three categories below: Under two-factor authentication, two forms of ID are required in order to confirm an action. We place the highest importance on ensuring the security of your information, which is why we’re using two-factor authentication (2FA).

Xe money transfer